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     Privacy & Security

Our online information system collects and stores personal information provided by you in a top security level. It also stores information about how you use our site telling us your travel patterns and preferences when you request a quote or book a tour with us.

  • We use this information so we can:
Meet your travel needs. Maintain records and analyze how you use the site, to fit our customers’ requirements better. Send you marketing communications as appropriate. Share it with other companies when needed only in connection with making your trip arrangements. 

  • Our commitment to you:  
For over the years we have been successfully safeguarding our customer information. At any time you can arrange for us to stop sending you marketing communications, and you can also delete or change the information you have given us. 

  • Important Security Information:  
Planning and booking your trip with Asianway Travel is quick, convenient and safe. We use every security measure available to ensure customer confidentiality when collecting information and receiving online payments. Securing your credit card information is our top priority. Your personal information is fully encrypted  with OnePay.

Asianway Travel securely connects with OnePay Payment Gateway to accept Online Card Payment. All of your card information is processed through SSL protocol with international card security standard. Your card information will not be stored at our system (Merchant).

  • Browsing:  
Asianway Travel website does not collect personally identifiable information about you unless you voluntarily provide it to us. This means that we will not know your name, your email address, or any other personally identifiable information just because you browse our website unless you have filled in our booking form/ information form for your own purpose of booking a trip online, receiving our newsletter, or/and keeping in touch with us.

  • Information we collect and how we use it: 
When we need to collect personally identifiable information from you to provide you with a particular service, we will ask you to voluntarily supply us with the information we need.

  • Online Traveler Community: 
If you would like to participate in our online traveler community and share your comments (referred to on our website as “Testimonials”) and photos regarding your travel experiences in Vietnam, Cambodia and Laos, we will ask you to personally email us.

  • Emails/Newsletters: 
It is our intention to only send you email communications that you want to receive. When you provide us with your email address by your direct email to us or by your filling out the forms on our website, we will first reply to you within 24 working hours referring to your enquiry, and periodically contact you via email to provide further information about travel related news and policies, special offers and promotions that may be of interest to you. These communications may also include the promotions of select, reputable third parties with whom Asianway Travel has a strategic marketing relationship because they offer products or services that we believe would be of interest to you. We may also send you periodic satisfaction or market research surveys.

  • Securing the Storage of Information: 
We treat the personally identifiable information you provide to us as confidential information. After personally identifiable information reaches Asianway Travel, it is stored on a secure server that resides behind firewalls designed to block unauthorized access. Access is also restricted within Asianway Travel. 

  • Travel Planning & Reservation Services: 
 If you choose to book travel, it is necessary for you to provide personally identifiable information to execute the purchase. This information is then provided to the suppliers (e.g., airlines, hotels etc.) for processing. We have entered into contracts with our suppliers requiring that they secure your personally identifiable information as well as use it only to execute the transactions you requested. We uses secure sockets layer (“SSL”) on pages where you would enter personally identifiable information. SSL ensures that your information is encrypted as it travels over the Internet.

  • Other Sites: 
Asianwaytravel.com is only responsible for the privacy policy and content of this website. We are not responsible for the privacy practices or the use of cookies on other Websites that you have accessed from this website.

  • Legal Issues: 
This is a Vietnamese website and is subject to laws of the Socialist Republic of Vietnam and laws governing personally identifiable information vary by country. Asianwaytravel.com will disclose personally identifiable information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful or illegal activities to http://www.asianwaytravel.com/ and its associates, or property (including this site), or to others. In the future, we may need to change this privacy policy. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone else.